Administrative Assistant

Location: Manchester (office based)

Salary: up to £26,000 DOE

Contract Type: Full time, permanent

About the Role:

We are seeking a proactive and organised Administrative Assistant to join our dynamic team. You will play a crucial role in supporting the smooth operation of our office by managing a variety of administrative tasks and ensuring our internal systems and client communications run efficiently.

Key Responsibilities:

• Create and approve test certificates using our bespoke internal system

• Monitor and chase engineers for paperwork and uploads

• Clone existing job files and build a database for upcoming projects

• Set up new jobs within our system

• Answer and direct incoming phone calls professionally

• Book hotels and parking for engineers and staff

• Upload documentation to client portals accurately and promptly

• Manage and respond to Penalty Charge Notices

• Provide general administrative support to the Office Manager and Director

About You:

• Strong organisational skills and keen attention to detail

• Confident communicator, both written and verbal

• Able to manage multiple tasks and priorities efficiently

• Comfortable working with bespoke systems (training will be provided)

• Experience in an office environment preferred but not essential

What We Offer:

• A friendly and supportive team environment

• Opportunities for professional growth and development